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Reckon Product Ideas
Make a difference by sharing your ideas with the Reckon product development team. Your votes will directly influence the product roadmap and help guide our products future direction.

Please note all new ideas remain hidden until reviewed by our team.


Announcement: May 2022
We are currently well underway building our next-gen user interfaces, starting with Payroll (already released) and soon, Invoices and Time. Where appropriate we'll add features from the Product Ideas Portal to both old and new interfaces, or, where new is replacing old, we'll add to the new range only. Thank you for your patience - building new interfaces and products takes a lot longer than adding a feature, however we are certain the new designs will ultimately provide a better all-round user experience for all our customers.

Regards,
The Reckon Product Team


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Reckon Customer Portal

Showing 36 of 1285

Enable payment of Reckon Fees to be done via bank account rather than credit card

Not all entities using Reckon have a credit card. It would be better if payment could be set up via payment from a bank account.
almost 4 years ago in Reckon Customer Portal 11 Planned

Quicker way to login or re-login after inactivity - add a user prefererred default for where to start ?

I am finding it quite annoying to have to go through three steps to login, especially as I have to do this every time I lapse due to inactivity, which in fact is EVERY time I want to enter data. I have to reload ReckonOne, submit cached login deta...
over 3 years ago in Reckon Customer Portal 4 New Idea

Add Two Factor / Multi-factor Authentication

User authentication a code being sent by either Email or Text. If not already implemented.
over 3 years ago in Reckon Customer Portal 8 Planned

Emails can you have more than 1 email account per client

No description provided
about 1 year ago in Reckon Customer Portal 1

Company Names on Account Invoices

It would be very handy for Reckon One (or other Reckon product) account holders with more than one company attached to have the company name appear on monthly invoices, instead of just the invoice number and customer ID.
over 3 years ago in Reckon Customer Portal 1 New Idea

option to email Reckon invoices

Could you add an option to have Reckon email its customers their monthly invoices. Notification for Reckon's price increases too. Thanks
over 2 years ago in Reckon Customer Portal 0 New Idea

Alert User that Subscription Has expired /nearing expiry

Feedback from Customer"You need to alert customers to the fact their subscription has expired so they can take immediate action to remedy the situation rather than just lock the book mid-flight with no warning, I wasted two hours of my life trying...
about 5 years ago in Reckon Customer Portal 0 New Idea

Make it easy for customers to pay themselves if a payment is missed

I recently got a new credit and so my monthly payment declined. I found out when my account was frozen and then saw the emails from Reckon in my junk folder. I then tried to pay by credit card but could not find anyway to do this easily. It should...
almost 2 years ago in Reckon Customer Portal 1 Planned

Location of 'enter your credit card' window

Currently this appears over the sign out door. The portal is now offered free for STP users who don't use any other cloud software and the message continually appears over the top of the exit door in the top right hand corner of the screen. My cli...
almost 4 years ago in Reckon Customer Portal 0 New Idea

Single page in Reckon One Portal area rather than separate 'shared' page

Merge the Reckon One 'Subscriptions' and 'Shared with me' pages so a user can see all available books in a single area. A 'shared' book could have an arrow symbol indicator on it instead. This would avoid users assuming they could not see a shared...
about 2 years ago in Reckon Customer Portal 0 New Idea