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Reckon Product Ideas
Make a difference by sharing your ideas with the Reckon product development team. Your votes will directly influence the product roadmap and help guide our products future direction.

Please note all new ideas remain hidden from public view until reviewed by our team.


Announcement: September 2023

We are currently well underway building our next-gen user interfaces, starting with Payroll web and mobile (released), Invoices mobile (released) and soon, advanced Payroll, Reckon Mate enhancements, and Time web.

Where appropriate we'll add features from the Product Ideas Portal to both old and new interfaces, or, where new is replacing old, we'll add to the new range only.

Thank you for your patience - whilst we understand building new interfaces and products takes longer than adding a feature, we are certain the new designs will ultimately provide a better experience for all our customers.

Regards,
The Reckon Product Team


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Reckon One

Showing 24

Cash Account Pop Up Window - "Dont use this as a bank account"

Users make the common mistake of using the cash account as a bank account (renamed to their bank account name), which can't be linked to bank feeds. So if they are importing QIF files for the months before the feeds become active, they will have t...
almost 7 years ago in Reckon One / Banking 0 Unlikely to be implemented

Update R1 book lock off date each year

As a mini year end routine, Reckon One could update the book lock off date each year, so that transactions in the last financial year cannot be edited as they will be locked down. A user with the right permission could remove the lock off date to...
about 6 years ago in Reckon One / Basics (core) 0 Unlikely to be implemented

"From" name in email should be less spammy

The current "from" in emails looks highly dodgy. I can't email clients direct from Reckon because a) it goes to the Spam box and b) they don't think it looks authentically from me because of the spammy "from" name. Attached is how it shows up in t...
over 2 years ago in Reckon One / Invoices & Bills 1 Unlikely to be implemented

Reinstating "Individuals" as an option for Customers

When I started using Reckon One there was an option for classifying your customers as either "Individuals" or "Business". Somewhere down the line the option for Individuals was removed and everyone now is "Business". Can we PLEASE reinstate the "I...
over 3 years ago in Reckon One / Invoices & Bills 0 Unlikely to be implemented

Fix the Mail Server so its not treated as a SPAM Server

Several times my emails (invoices) sent via the email server are being classified as Spam on the client's email service due to the email-reckonone@reckon.com sub address.
about 4 years ago in Reckon One / Reports 2 Unlikely to be implemented

Able to delete emails from email history

Being able to delete emails from the email history.
about 7 years ago in Reckon One / Basics (core) 0 Unlikely to be implemented

Change Inactive Time Period

Be able to change the inactivity logout time, This feature is way to fast at logging people out.
almost 2 years ago in Reckon One / Invoices & Bills 0 Unlikely to be implemented

Create Woocommerce or Wordpress plugin

couldn't get Zapier to work to make connection
over 2 years ago in Reckon One / API 3 Unlikely to be implemented

Too many address types in Customer information

Prior to the update to Reckon One a few months ago, you only had to input a customer address once when creating a new contact, with the option to add alternative addresses for shipping, business address etc NOW you have to input the address 3 time...
almost 3 years ago in Reckon One / Invoices & Bills 1 Unlikely to be implemented

Set the email from address to be the reply to address

Currently the from email address when emailing invoice is email-reckonone@reckon.com. This causes an issue with many email prgrams and it is rejected as spam / junk. Within the setting there is a mandatory field of 'reply-to'. This should be used ...
over 3 years ago in Reckon One / Invoices & Bills 1 Unlikely to be implemented